{"id":35,"date":"2026-09-08T05:18:24","date_gmt":"2026-09-08T05:18:24","guid":{"rendered":"https:\/\/swz.gov.et\/?page_id=35"},"modified":"2026-09-08T05:18:24","modified_gmt":"2026-09-08T05:18:24","slug":"citizen-complaint","status":"publish","type":"page","link":"https:\/\/swz.gov.et\/?page_id=35","title":{"rendered":"Citizen Complaint"},"content":{"rendered":"<p>Tell the South Wollo Zone Administration about a public-service complaint.<\/p>\n<section class=\"swcs-public-form swcs-public-form--complaint\"><div class=\"swcs-public-form__hero\"><span class=\"dashicons dashicons-feedback\" aria-hidden=\"true\"><\/span><div><span class=\"swcs-public-form__eyebrow\">Public service support<\/span><h2>Tell us what happened<\/h2><p>Help the responsible office understand and resolve your complaint.<\/p><\/div><\/div><form method=\"post\" enctype=\"multipart\/form-data\"><input type=\"hidden\" name=\"swcs_wb_complaint_submit\" value=\"1\"><input type=\"hidden\" id=\"swcs_wb_complaint_nonce\" name=\"swcs_wb_complaint_nonce\" value=\"36d3cb3f57\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F35\" \/><div class=\"swcs-public-form__grid\"><p><label for=\"swcs-name\">Your name <span aria-hidden=\"true\">*<\/span><\/label><input id=\"swcs-name\" type=\"text\" name=\"complainant_name\" required placeholder=\"Full name\"><\/p><p><label for=\"swcs-contact\">Phone or email <span aria-hidden=\"true\">*<\/span><\/label><input id=\"swcs-contact\" type=\"text\" name=\"contact_info\" required placeholder=\"How can we reach you?\"><\/p><\/div><div class=\"swcs-public-form__grid\"><p><label for=\"swcs-category\">Category<\/label><select id=\"swcs-category\" name=\"category\"><option value=\"service_delay\">Service delay<\/option><option value=\"administrative_misconduct\">Administrative misconduct<\/option><option value=\"infrastructure\">Infrastructure<\/option><option value=\"other\">Other<\/option><\/select><\/p><p><label for=\"swcs-complaint-location\">Location<\/label><input id=\"swcs-complaint-location\" type=\"text\" name=\"location\" placeholder=\"Town, Woreda, or office\"><\/p><\/div><p><label for=\"swcs-complaint-description\">Describe your complaint <span aria-hidden=\"true\">*<\/span><\/label><textarea id=\"swcs-complaint-description\" name=\"description\" required rows=\"7\" placeholder=\"What service did you expect, and what happened?\"><\/textarea><\/p><label class=\"swcs-public-form__upload\" for=\"swcs-supporting-documents\"><span class=\"dashicons dashicons-upload\" aria-hidden=\"true\"><\/span><span><strong>Attach supporting documents<\/strong><small>PDF, DOC, DOCX, JPG, or PNG. Maximum 2 MB.<\/small><\/span><input id=\"swcs-supporting-documents\" type=\"file\" name=\"supporting_documents\" accept=\".pdf,.jpg,.jpeg,.png,.doc,.docx\"><\/label><button class=\"swcs-public-form__submit\" type=\"submit\"><span class=\"dashicons dashicons-paper-plane\" aria-hidden=\"true\"><\/span>Submit complaint<\/button><\/form><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Tell the South Wollo Zone Administration about a public-service complaint.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-35","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/swz.gov.et\/index.php?rest_route=\/wp\/v2\/pages\/35","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/swz.gov.et\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/swz.gov.et\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/swz.gov.et\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/swz.gov.et\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=35"}],"version-history":[{"count":0,"href":"https:\/\/swz.gov.et\/index.php?rest_route=\/wp\/v2\/pages\/35\/revisions"}],"wp:attachment":[{"href":"https:\/\/swz.gov.et\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=35"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}